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Due to General Elections scheduled in Uttar Pradesh (Noida) on 11th April 2019, CBEC Mitra Helpdesk shall not be available between 06.00 AM to 18.00PM. You can send your queries through e-mails to CBECMitra.helpdesk@icegate.gov.in or web-ticketing available under HELP tab on CBEC-gst.gov.in. We will get back to you after the services resume. We deeply regret for any inconvenience caused.                       Central Excise : Filing of application for New Registration and Amendment :- Regular functionality can be carried out fully now                       The RFD-01 B functionality in refunds module has been made available to field formations. All are advised to issue RFD-1B for all the manually processed RFD-1A's, Advisory has been sent to chief Commissioner office of the respective zones                       Self Help Portal (Grievance Redressal Portal for GST) is also now being enabled for Taxpayers today                       Form GST REG-10- Application of registration by On line information and data base access or retrieval services (OIDAR) & processing of the registration application by the CBEC Officials and API related to it for CBEC, has been released.                       A compilation of 51 GST Flyers has been uploaded on the aces website.For details please click here                      Form for application of cancellation of registration by (new) taxpayer, is now available on GST portal.                       Creation and submission of Form GSTR 5 by Non-resident taxable person is now available on GST Portal, for giving details of ITC taken, amendments, supplies made etc by them.                       GSTR 1 & GSTR 4 Return filing for Opt-in and Opt-out of Composition scheme have been enabled.                       Track Return Status is now available post login to taxpayers on the GST Portal, to track the status of submitted/filed return.                       Offline utility for Table 7A of Form GST TRAN 1 has been made available in GST portal                       Certain workarounds for claiming Refund have also been made available . For details please log in to https://www.gst.gov.in                       Facility to revise Form GST TRAN-1 has been enabled for Taxpayers who had already filed it. If revision is resulting in downward credit, Taxpayer should be able to file only if he has sufficient balance in his credit ledger. Taxpayers who are filing it for the first time will not be able to revise it immediately. Functionality to revise the TRAN-1 for those who do not fulfill the above criteria shall be enabled shortly.                      Form GSTR-4 online upload functionality is now made available to taxpayers for uploading of their quarterly returns. Earlier Excel based GSTR-4 Offline tool was provided to taxpayers, to prepare their Form GSTR-4 offline.                      Form GST REG-09 - Application of registration by Non Resident Taxable Person is now available- For More details visit gst.gov.in                      Opt out of composition scheme is now available for the taxpayer from earlier and future dates - For more details visit gst.gov.in                      Facility to revise Form GST TRAN-1 has been enabled for Taxpayers who had already filed it. If revision is resulting in downward credit, Taxpayer should be able to file only if he has sufficient balance in his credit ledger. Taxpayers who are filing it for the first time will not be able to revise it immediately. Functionality to revise the TRAN-1 for those who do not fulfill the above criteria shall be enabled shortly.                      Form GSTR-4 online upload functionality is now made available to taxpayers for uploading of their quarterly returns. Earlier Excel based GSTR-4 Offline tool was provided to taxpayers, to prepare their Form GSTR-4 offline.                      Circular No. 14/14/2017 ? GST, dated 06.11.2017 (CLICK HERE) on deemed export supplies from DTA to EOU/EHTP/STP/BTP Units and Circular No. 15/15/2017 ? GST, dated 06.11.2017 (CLICK HERE) on the due date for generation of FORM GSTR-2A and FORM GSTR-1A have been issued                      On the GST portal , Taxpayer has been provided with facility to file their export data, Table 6A of Form GSTR 1, from the month of August, 2017 onwards, to enable validation and sanction of refund. This data once filed, need not be filed by taxpayer again at the time of filing returns, of the relevant months. Further Input Service Distributors can now view Table 6A i.e. auto drafted details of inward supplies made to them by their suppliers.                      Order extending date of submitting the declaration in FORM GST TRAN-1 under rule 117 of the Central Goods and Services Tax Rules, 2017 has been issued by CBEC . For details CLICK HERE                       The Opt-In for Composition Levy for 2017-18 is available on GST portal. The window for opting in for composition levy for 2017-18 will be open till 30th Sep midnight.It will be applicable from 1st Oct 2017. Registration of TDS service will be available on GST portal shortly.                       The ER1 & ER2 utilities, both online & offline versions, are now available for the period August, 2017 onwards, incorporating the changes made in the modified form of ER1 & ER2. The offline utilities are available in the Downloads section and taxpayers desiring to file their ER1 & ER2 returns online can do so using the modified versions.                       ER1 and ER2 offline utilities of excise returns for the period August 2017 onwards, incorporating the changes as per the modified forms of ER1 and ER2 are available in the DOWNLOADS section. Please download these utilities for filing the return for the period August 2017 onwards. The online version of ER1 and ER2 will be released shortly                       Attention all erstwhile Service Tax Payers who have either migrated or yet to migrate to GST : Please expedite to file your ST3/ST3C returns for the period April ? June, 2017-18 without waiting till last day i.e., 15.08.2017, so as to avoid inconvenience and last minute rush.                       Know your jurisdiction in GST Click here                       The ST3 & ST3C utilities for the period April-June,2017 -2018 are now available for filing. The latest offline utility can be downloaded from the downloads section of ACES portal. Taxpayers are requested to use these latest versions for filing their return . The last date for filing the said returns is 15th August, 2017 as envisaged under Notification No. 18/2017-ST dated 22.6.2017.                       For GST rates on Goods and Services, please Click here - Goods Rates , Service Rates                       Vide Notification No.18/2017-Service Tax dated 22.06.2017 provision has been made that the Form ST-3 or ST-3C Return for the period from the 1st day of April, 2017 to the 30th day of June,2017, shall be submitted by the 15th day of August, 2017 and the Revised return for the said period shall be submitted within a period of forty five days from the date of submission of the return. The ST3 & ST3C return utility, both Online and Offline, shall be made available shortly.                       CE/ST taxpayers who have not migrated to GST due to any reason till now, may apply for new registration under GST and obtain GSTIN at the earliest. For details see Advertisement published today i.e. June 29, 2017 in national news papers.                       GST registration FAQs are available in GST section Click here to read.                       New registration on GST portal would be available on 25thJune 2017 from 8 AM onwards.                       Provisional IDs will be reissued for those CE and ST assessees by 25th June 2017 whose Provisional IDs were cancelled due to not being activated by them.                       Attention all Importers and Exporters : For Customs related changes in GST, see 'Migration to GST' tab on CBEC - GST page Click here                       ATTENTION: All Central Excise/Service Tax taxpayers who have either not activated, or have not been able to submit enrolment forms yet, please DO NOT panic. Enrolment reopens on 25th-JUNE and will remain open beyond 1-JULY.                       TO RESOLVE THE ISSUE OF DIFFICULTY BEING FACED BY FEW TAXPAYERS IN GETTING THEIR NEW MOBILE NUMBER LINKED TO AADHAAR, UIDAI HAS PREPARED AN ADVISORY FOR EXPEDITIOUS UPDATING OF MOBILE NUMBER - Click here for Advisory,Click here for Contact details of CSC nodal office , Click here for GST DO Letter dated 07/06/2017                       Central Excise and Service Taxpayers are requested to complete the enrollment process on GST portal before 1st July 2017. This completion requires completely filling - up Form-20 and submitting the form with digital signatures. With this the authorized signatory would be able to conduct business on the portal.                       All Government departments who are registered with Central Excise/Service Tax are required to obtain a PAN in order to enrol under GST.                       Provisional IDs issued to Central Excise and Service Tax business entities registered in ACES till 31.01.2017 and not utilized by the entities are being cancelled as either not required or as non-usable. The IDs issued to entities registered in February and March 2017 or those IDs restored post State VAT cancellation are still active.                       In case an entity needs a provisional ID to migrate to GST, please contact jurisdictional Central Excise / Service Tax officer to get the new provisional ID. In addition, an email be sent to cbecmitra.helpdesk@icegate.gov.in from the entity's registered email ID in ACES. Kindly quote in the email subject line "PID required to migrate to GST" and provide your Central Excise / Service Tax Registration Number(s) in the email. Any issues faced earlier in enrollment may also be given in the email.                       The enrollment process on GSTN portal (gst.gov.in) would begin in a few weeks.                       Provisional Ids and passwords of taxpayers registered in February and March 2017 and also whose Provisional Ids and passwords were cancelled due to State VAT registration cancellation, are now available for GST enrolment. Taxpayers are requested to enrol before 30th April,2017.                       As a trade facilitation measure, the last date of filing Service Tax returns (ST3 & ST3C) for the period October 2016-March2017 has been extended to 30th April,2017. For details , Please Click here to see Order no.1/2017 dated 25/04/2017.                       The three Rules viz. Accounts and Records Rules, Advance Ruling Authority Rules & Appeal Rules have been uploaded and comments, if any, may be sent latest by 27/04/2017 to gst-cbec@gov.in .                       Provisional Id and password of taxpayers who have registered in February and March 2017 will be made available shortly for GST enrolment.                       Provisional Id and password of Central excise and Service taxpayers cancelled due to State VAT registration cancellation, will be restored shortly for GST enrolment.                       To enrol on GST portal use the provisional ID and password made available through ACES website or through your local range office. Your enrollment in time would allow an easy transition to GST for your business entity.                       Taxpayers are required to first enrol on GST portal before they can file Central Excise or Service Tax return.                       The Central GST Act /Integrated GST Act /Union Territory GST Act of Parliament received the assent of the President on the 12th April,2017.                       The Last date for filing of ST-3 return & ST3C (Return prescribed exclusively for OIDAR Services) for the period Oct-Mar 2016-2017 is 25th April, 2017. In order to avoid the last minute rush/payment of late fee, the Service Tax assessees are requested to file their ST-3/ST3C return at the earliest.                       <<<<<<< .mine Attention CX and ST Assessees : The last date for migration to GST has been extended to 30.04.2017.                       ======= The utilities for filing Service Tax Returns (ST-3 & ST3C) for the period October, 2016 - March, 2017 are now available in both offline and online version. The last date of filing the ST-3 & ST3C return, for the said period is 25th April,2017. For details, please see (What?s New).                       In case of any difficulty in accessing the ACES Application, the assessees can seek help of the CBEC-Mitra Service Desk by sending e-mail to cbecmitra.helpdesk@icegate.gov.in or calling up National Toll-free number 1800-1200-232.The CBEC-Mitra Service Desk functions 24/7.                       Kind Attention All Central Excise and Service Tax taxpayers migrating to GST, please note that Apart from CDAC eSign, NDSL?s eSign services will also become functional from 4th April 2017 for submission of Form 20. You may use NSDL's eSign also for submission of Form 20 on GST portal after activation of provisional ID. eSign is free to use during enrolment till 30th April 2017.                       Attention CX and ST Assessees : The last date for migration to GST has been extended to 30.04.2017.                       >>>>>>> .r1249 NEWLY INTRODUCED CGST/IGST/UTGST/COMPENSATION BILLS are available in What's New Section .Please see WhatsNew Section for details.                       Extension of e-payment deadline and of banking hours till midnight of 31.3.2017 for CE/ST assessees - Please Click here.                       All the Agency Banks will keep the counters of their designated branches conducting Government Business open for Transactions upto to 6.00 p.m. on 30th March 2017 and upto 8.00 p.m. on 31st March 2017 to meet the March-end rush. All electronic transactions (E-Payment facility) would, however continue till midnight on 31st March 2017. Assessees may avail of this facility.                       Attention CX and ST Assessees situated in the state of Telangana : Assessees situated in the State of "Telangana" but wrongly issued Provisional IDs for "Andhra Pradesh" have now been issued new IDs for "Telangana". The old IDs issued for "Andhra Pradesh" have been cancelled and can no longer be used for migration. You are requested to get new IDs from ACES and complete the GST Migration Process. In case of any difficulty, please contact the CBEC Mitra Helpdesk on cbecmitra.helpdesk@icegate.gov.in.                       FEW TAXPAYERS ARE ENCOUNTERING PAN MISMATCH ISSUES DURING MIGRATION TO GST. CERTAIN STEPS HAVE BEEN TAKEN BY GSTN TO HELP TAX PAYERS MIGRATE SUCCESSFULLY. FOR DETAILS, PLEASE SEE WHAT'S NEW SECTION.                       CE/ST ASSESSEES ARE REQUESTED TO SCHEDULE THEIR TAX PAYMENTS FOR MARCH 2017 WELL IN ADVANCE TO AVOID LAST MINUTE RUSH.                       The Commissionerate wise Migration status is available in what's new section.                       The status of migration of CE and ST assessees to GST as on 28.02.2017 is made available under Antarang.                       For the purpose of migration to GST, the "aggregate turnover" as per Section 2(6) of the REVISED DRAFT MODEL GST LAW ( November 2016) may be taken into account.                       All CX/ST Zonal Chief Commissioners to ensure speedy and smooth migration of taxpayers to GST by 30.04.2017. Please Click here to see member's D.O letter dated 28.02.2017 in this regard.                       CBEC LAUNCHES OFFICIAL MOBILE APP FOR GST. The MOBILE APP (CBEC GST MOBILE APP) can be downloaded at GOOGLE PLAY STORE now. The Mobile App gives all details about GST Draft LAWS/RULES and procedure for MIGRATION to GST by CENTRAL EXCISE/ SERVICE TAX ASSESSEES. CBEC 's GST HELPDESK can be contacted through the App round the clock by toll free number/email                       KIND ATTENTION ALL CE/ST ASSESSEES: Provisional ID for migration to GST have been issued to all Assessees registered in ACES till 31.01.2017. You are requested to complete the migration to GST by 30.04.2017.                       The ACES Service Desk Toll Free number 1800 425 4251 and E-mail ID aces.servicedesk@icegate.gov.in will not be available from 01.03.2017. Please call CBEC Mitra Helpdesk Toll Free number 1800 1200 232 and E-mail ID cbecmitra.helpdesk@icegate.gov.in for all queries and issues related to Central Excise, Service Tax & Goods and Services Tax.                       CETSH changes effective from 01.01.2017 have been incorporated in ACES. Please download the latest ER1 utility from the link http://centralexcisechennai.gov.in/Chn_I_2016_Files/ACES/AcesDownloads/Default.htm. For details, see what's new.                       Instructions and information of batches for GSTN Front-End training in Kanchipuaram in February 2017 are uploaded on Antarang home page. Please contact training@icegate.gov.in for queries.                       ALL CX/ST ZONAL CHIEF COMMISSIONERS ARE REQUIRED TO IMMEDIATELY CREATE GST MIGRATION SEVA KENDRAS TO ASSIST CE/ST ASSESSEES TO MIGRATE TO GST. IN THIS REGARD, PLEASE SEE MEMBER'S DO LETTER DATED 27.01.2017, ALSO SEE WHAT?S NEW SECTION FOR DETAILS.                       The taxpayers based abroad and desirous of making the Service Tax payment in respect of Cross border B2C OIDAR services provided online/electronically to consumers in taxable territory has been enabled through (https://cbec-easiest.gov.in) . Please see What's New section for more details.                       Application for Registration (Form ST 1A) for issuance of Registration Certificate (Form ST2A) in respect of service providers of Cross Border B2C Online Information and Database Access or Retrieval (OIDAR) Services are available in ACES from 01-12-2016. Please see What's New section for more details.                       In view of the introduction of GST w.e.f. 1.4.2017, the Combined Annual return for CE & ST assessees for 2015-16 is not required to be filed.                       All the TEMP based Registrants (Central Excise & Service Tax) are advised to get converted into PAN based Registrants immediately since only the PAN based Registrants will be considered for migration to GSTN for GST implementation. Please see What?s New Section for details of TEMP Central Excise & Service Tax Registrants.                       Excel Offline Utility for offline filing of ER-8 Return by Jewellery Manufacturers is available for download in ACES website. For details see "WHATS NEW".                       Revision of Return is available for Central Excise assessees w.e.f.17th August,2016 vide Notification No. 42/2016-CE (NT) dated 11.08.2016. For details please see What's New section.                       MODIFIED ER-8 RETURN FORMAT IS AVAILABLE FOR ASSESSEES WHO HAVE REGISTERED UNDER THE CATEGORY "JEWELLERY-7113" FOR FILING ONLINE IN ACES. RETURNS CAN BE FILED BY SUCH ASSESSEES FOR THE QUARTERS JAN-MAR'2016 AND APR-JUN'2016. THEY MAY NAVIGATE THROUGH THE MENU RET-->FILE RETURNS-->ER-8.                       Draft circular on Unjust Enrichment in Service Tax is available for feedback and comments. Send your feedback to commr.st-cbec@nic.in or sreeparvathy.sl@gov.in or mittal.drgaurav@gov.in by 6th September 2016. For details, see What's New Section.                       ER-8 return for manufacturers registered under the business category ?Jewellery-7113? will be made available shortly. Jewellery manufacturers, who are presently registered under any other category and have not amended their registration so far under, business category ?Jewellery-7113?, are requested to now amend their registration modifying the business category.                       A manufacturer or principal manufacturer of articles of jewellery or parts of articles of jewellery or both, is not required to submit ground plan for the purpose of obtaining central excise registration.                       Assessees can now opt for centralized registration and capture additional premises through A1 form. For details and procedure, see What?s New.                       The last date for Excise registration and duty payment for jewellery manufacturers has been extended upto 31.07.2016. For details please see What's New Section.                       New Accounting Codes have been allotted to Krishi Kalyan Cess - 00441509(Tax Receipts), 00441510 (Other Receipts), 00441512(Penalties). Assessees may tender their payments through EASIEST website (https://cbec-easiest.gov.in/). For details see What's New Section.                       CDR wise list of assessees having temporary registration of Central Excise and Service Tax of all the jurisdictions have been uploaded on http://centralexcisechennai.gov.in. This list may be utilised for taking action for conversion of all non-PAN based registrants to PAN based ones.                       Manufacturers of articles of jewellery falling under CETH 7113 can get registered by selecting the jewellery -7113 as Business Category in the A1 application form.                       New Accounting Codes have been allotted to Infrastructure Cess vide Pr.CCA, CBEC, New Delhi's OM NO. Coord/13-6/h/A/c/Vol.VIII/333 Dt. 28-3-2016. Assessees may tender their payments through EASIEST website (https://cbec-easiest.gov.in/). For details see WHAT'S NEW section.                       Specified jewellery manufacturers and manufacturers of readymade garments and made up articles of textiles are exempted from Physical verification of premises for their registration (Refer 6/2016-CE(NT) dt.1.3.2016). In case any automatic mail intimating the date and time of physical verification is received by such registrants, the mail may please be ignored.                       PAN is mandatory for obtaining Service Tax Registration for applicants other than Government Departments.For details, please see (What's New).                       All Central Excise and Service Tax assessees shall update their e-mail id and mobile number.                       Assessees having non-PAN based registration number, shall convert to PAN based registration number (Refer Notification No.7/2015-CE dtd 1.3.2015 and Order No. 1/2015-ST dtd 28.2.2015).                       New simplified procedure set for Registration in Central Excise vide Circular No. 997/4/2015-CX dated 28.02.2015 and in Service Tax vide Order No. 01/2015 - Service Tax dated 28.02.2015 (Please see details on CBEC site www.cbec.gov.in).                       With effect from 1st October 2014, every assessee shall electronically pay the service tax payable by him, through internet banking vide notification 9/2014-ST dated 11.07.2014.                       In case of any difficulty in accessing the ACES Application, the assessee can contact the ACES Service Desk either by sending e-mail to aces.servicedesk@icegate.gov.in or by calling up National Toll-free number 1800 425 4251.                       HELP DESK: The ACES Service Desk functions on working days from Monday to Friday between 9 AM and 7 PM and on Saturdays between 9 AM to 2.30 PM.                      
Service Tax Frequent Asked Questions




     Is there any direct process by which CFCs can register themselves with ACES?
No, there is no provision for direct registration by CFCs. Members of ICAI / ICWAI / ICSI have to apply to their respective Institutes. The data of the eligible Members will be sent by the Institutes directly to the ACES database on periodical basis and ACES will be sending CFCs User Credentials (User ID and Password). On receipt of the mail, the CFC can log-in and change the login name and password.
     Can CFC Members see their Profile (Details sent by the Institute to ACES) in ACES? Can they modify their profile by using ACES Application?
Yes, they can view their Profile in ACES but they cannot modify their profile through ACES. They have to approach their concerned Institutes for the modification and the Institute will again send the modified data directly to the ACES database.
     Is there any unique identifier for CFCs in ACES or is there any ACES Registration Number for the CFCs?
ACES application generates a PAN-based 15-digit unique identifier called CFC's ACES Registration Number. This number is different from the Institute Membership number. For logging in to ACES, this number is not used, CFCs have to use their chosen User ID to log in to ACES.
     Is PAN mandatory to apply for CFC?
Yes. PAN is mandatory to apply for CFC.
     What are the eligibility criteria to operate as a CFC?
See the CFC scheme and MOUs in ACES website under CFC link.
     Can CFC work for the assessees outside his State?
A CFC can work in ACES on behalf of assessees based throughout India.
     Is it required to apply separately for working in Central Excise and Service Tax module?
Authorized CFCs, whose names are forwarded to CBEC, have to register with ACES only once, to work both in Central Excise and Service Tax modules, by using the same user ID and Password.


Do they have to log in ACES separately for each of their assessee?
No after login they can work for all the assessees assigned to them.
     Can they work for all the Central Excise and Service Tax assessees?
They can only work for assessees who have authorized them to work on their behalf.
     How does an assessee authorize a CFC to work on their behalf?
ACES provide a facility to the assessee and the departmental users for authorizing a CFC to work on behalf of the assessee.
     How can a new Assessee authorize a CFC to get himself registered with the department and work on his behalf in ACES? Is he required to approach the departmental officer?
A new Assessee need not go to the departmental officer to authorize a CFC to work on his behalf. When a CFC, whom he authorizes by submitting a letter of authorization to the CFC, gets himself registered in ACES as a User and also fills-in statutory registration forms i.e. A1/ A2/ A3/ST1 or Non Assessee form on behalf of the new assessee, he is automatically linked to the same CFC. Once the Registration Certificate is issued, the Assessee is automatically linked to that CFC.
     In case an Assessee is already registered with ACES, can he authorize a CFC?
Yes, an assessee can authorize any CFC to work for him in ACES. Assessee has to assign the CFC.
     Can CFC be authorized for more than one Assessee?
Yes, CFC can be authorized for multiple Assessees at the same time.
     Can one Assessee be linked with more than one CFC to work on their behalf?
No, one Assessee can be linked with only one CFC to work on their behalf.


Can CFC file a return for which he is not authorized by an assessee?
No, a CFC cannot file a return for which he is not authorized by an assessee.
     Can CFCs assign themselves to Assessees by using ACES application?
No, CFCs cannot assign themselves to Assessees. Only Assessees can assign themselves to CFCs either directly or through a departmental officer.
     If CFC forgets his password or his account gets blocked for using wrong password for more than five times, what will be the process for CFC for regenerating the password?
There are two ways for regenerating the passwords:
- ACES Application has 'Forgot Password' option on login screen. User can regenerate the password by clicking it and then selecting hint question and entering hint answer, given at the time of conversion of TPIN to user ID. After he submits this screen, system will automatically send a mail to the CFC with a new password.
- Also System will provide a new hyperlink on Login Page "Unblock your Account". In this system will ask for the CFC registration number, hint question and answer which user has selected while first time logging in with ACES. On submitting the same system will regenerate the password and send the same via email to CFC on his email Id.
     An Assessee has assigned a CFC for working in ACES on their behalf, Can he also perform some activities in ACES on his own?
Yes, Assessee can also work in ACES even when he has authorized a CFC to work on his behalf.
     Can an Assessee debar a CFC or withdraw his authorization for working in ACES on his behalf?
Yes, assessees can debar CFCs for working in ACES on their behalf. Assessee can also approach the jurisdictional departmental officer for debarring the CFC to work in ACES on his behalf.
     What are the various Central Excise processes covered in ACES, which CFC can perform?
TOnce an assessee authorizes a CFC for working in ACES on his behalf, the CFC can log-in and perform all the activities as an assessee such as e-filing documents & returns and view documents filed online etc.
     A CFC has filed a document on behalf of an assessee. Who will receive an e-mail acknowledgement?
Once the CFC files any application/document on behalf of the assessee, the system will send intimation mails to the departmental user, the CFC and the assessee. However, the CFC is under obligation to inform the assesses of messages received from the department through ACES.


What are the various Service Tax processes covered in ACES, which CFCs can perform?
CFCs can perform all the activities in the Service Tax module of ACES, on behalf of the authorised assesses such as filing applications for Registration, amendment to registration, filing of Returns, Refunds claims etc.
     Can Assessees share their user names and passwords with CFC for working in ACES on their behalf?
No, assesses should not share their User IDs and Passwords with anybody. CFCs have been given separate User IDs and Passwords to work in ACES on behalf of their clients (assesses). CFCs do not need their clients' User IDs and Passwords to work in ACES. CFCs will use their own login ID & Password to work in ACES.
     Is the format of the statutory registration forms such as A1 Form in Central Excise similar for both the Assessees and the CFCs?
The format of the Registration forms filled-in by CFCs on behalf of the assessees are same as the ones which are filed by the Assessees. The only difference is in the final screen, where the CFC has to declare that it has been duly authorized by the assessee to transact business in ACES on behalf of that Assessee.
     Is there an offline tool available for uploading Registration Forms in ACES, similar to that of Offline Returns?
There is no offline tool available currently for Registration Forms, through which registration applications can be filled and uploaded directly to the database.
     Is it mandatory to fill all the fields in the forms?
Yes, all fields marked as asterisk ("*") in ACES application are mandatory fields and system would not allow you to proceed further without entering the same.
     Can a CFC upload more then one return at a time?
ACES provides a facility to the CFC for uploading bulk returns. In this case CFC can upload maximum 10 returns at a time.
     What is the difference between SAVE and SUBMIT buttons?
'Save' button displays the confirmation screen where user can verify the details entered by him in all previous pages. By clicking on the 'Submit' button, the user submits his request to the Department for further action and it takes the user to the acknowledgement page.


How to go to next page after first page?
If there are more than one pages in the form say A1 Form, then Next button is used to navigate to the next page. In case of single page Form, save button allows user to go to confirmation page.
     Can I modify the previous page of the form?
Yes, you can make changes in the previous pages. In case of multiple pages, you can navigate through previous button and can make changes. You can also click on 'Modify' button on the confirmation page, which will take you to the first page of the form to modify the contents.
     While I am trying to submit A1 form, it's showing error "IT server is down, try again later". Please suggest how to proceed.
ACES application validates the PAN details of an assessee from the Income Tax database. It may be possible that at that time the Income Tax server is not available for online validation. It is suggested to contact the ACES Service Desk for the same by sending an email to aces.servicedesk@icegate.gov.in or calling up national toll-free number 1800 425 4251.
     I had applied to my Institute to operate as a CFC but I have not yet received my user ID and password.
User IDs and Passwords are sent automatically by the ACES application to those CFCs, whose data are transmitted by the Institutes to ACES, after due scrutiny. It may that your Institute has not processed your application or found you not eligible to operate a CFC. You may, therefore, contact your Institute for further information.
     I had applied to my Institute to operate as a CFC and received a mail from ACES with my user ID and password but my name does not appear in the list of CFCs in ACES.
The names of CFCs automatically appear in the list of CFCs in ACES, under different Institutes (ICAI/ICWAI/ICSI) after the CFC, who receives mail from ACES registers himself with the ACES application, as mentioned at sl. No 32 above.
     Can I charge my clients more than the prescribed fees?
CFCs can make their services available free of cost or charge for their services but the fees, prescribed in the MOUs, cannot exceed the maximum limit prescribed. If they do so they will be violating the conditions of the CFC Scheme and this may result in suspension or even cancellation of their CFC Certificate by CBEC and the Institute.
     I am a Service Tax assessee of the department in my individual capacity. I also run a CFC. As a result, I have two sets of User Ids and Passwords from the ACES application. Can I file my personal Service Tax return by using my CFC User ID and Password.
If you have first obtained your CFC User ID and Password and by using these credentials, you register yourself as a new assessee, you can do so and you are automatically linked to your CFC. Thereafter, you can work in ACES by using both your personal User IDs and Passwords and the User IDs and Password of the CFC. But if you are an existing Service Tax assessee and therafter you have set up your CFC, you have to first authorize your CFC (directly online using your personal User ID and PW or through the jurisdictional departmental officer) and thereafter, you can work in ACES by using both your personal User IDs and Passwords and the User IDs and Password of the CFC.


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Last Update Date : 14-Mar-2019